RSS Corporation is absolutely committed to meeting our customer’s expectations in terms of quality of service. Toward this end, employees are expected to participate in the quality processes used by RSS Corporation. The ISO 9001-2015 documentation in our Quality Management System will guide us in fulfilling this commitment.
The Quality Management System establishes and defines the Company’s Quality Program, it is intended to encompass all facets of quality related strategies, operations, and services on behalf of the Company, Stakeholders, and valued Customers.
RSS Corporation’s Quality Policy reflects responsibility and authority for all employees:
“Customer Satisfaction through Continuous Improvement”
It is our intent that our quality program will achieve the following Quality Performance Objectives:
• 100% on-time delivery
• Continuous improvement through customer communication
RSS Corporation strongly endeavors continued growth and recognition as a premier provider of services in the defense and public sectors. To achieve this, we must continually satisfy our Customers in the present and inspire confidence for the future. In aspiring to the highest standards of excellence, it is only fitting that all Company employees adhere to the spirit and the letter of our Company quality policy. Accordingly, all RSS Corporation Stakeholders are encouraged to understand and implement the procedures intended by the Quality Management System and its subordinate documents.
Emilio Power
President/CEO
20 February 2016